Privacy Policy
Effective Date: February 3, 2025Last Updated: February 11, 2025
Cross Lighthouse Solutions ("Company," "we," "us," or "our") respects your privacy and is committed to protecting it through this Privacy Policy. This policy explains how we collect, use, disclose, and safeguard your information when you visit our website crosslighthouse.com, engage with our services, or interact with us in any way.
By using our website and services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect the following types of information:A. Personal Information
When you sign up for our services, we may collect personal information such as:
- Full name
- Email address
- Phone number
- Mailing address
- Date of birth
- Financial information (only as necessary for credit coaching)
We may collect non-personal data such as:
- IP address
- Browser type and version
- Pages visited on our website
- Time and date of visit
- Referral source
2. How We Use Your Information
We use the information collected for the following purposes:- To provide and manage our credit coaching services
- To communicate with you regarding appointments, updates, and promotional offers
- To improve our website and user experience
- To comply with legal obligations and protect against fraud
- To analyze user behavior for marketing and service improvements
3. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share information in the following circumstances:- With Service Providers: We may share data with trusted third-party service providers who help us operate our business, such as payment processors, email service providers, and analytics tools.
- Legal Compliance: If required by law, we may disclose personal information in response to lawful requests by public authorities.
- Business Transfers: If we undergo a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
4. Data Security
We implement appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no online system is completely secure, and we cannot guarantee absolute security.5. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal data:- The right to access, correct, or delete your personal information
- The right to withdraw consent for marketing communications
- The right to request a copy of the information we hold about you
6. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance user experience. You can adjust your browser settings to refuse cookies, but this may affect website functionality.7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies.8. Children’s Privacy
Our services are not directed to individuals under the age of 18, and we do not knowingly collect information from children. If we discover that we have inadvertently collected data from a minor, we will take steps to delete it.9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Effective Date. We encourage you to review this policy periodically.10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:Cross Lighthouse Solutions
Website: crosslighthouse.com
Email: janelle@crosslighthouse.com
Phone: 757-739-8460